Free Trials

Offer subscribers a taste of your channel before they pay.

How free trials work

When you enable a free trial, subscribers who tap your paywall link can choose to start a trial instead of paying immediately. They receive a join link right away and get access to your channel for the trial duration — with no payment required.

  • Subscribers get access immediately, with no payment required.
  • 2 days before the trial ends, the bot sends them a payment reminder with a checkout link.
  • If they pay before the trial ends, access continues without any gap.
  • If they do not pay, they are removed from the channel when the trial expires.
  • Each subscriber can only use a free trial once per channel, even if the channel offers several pricing tiers.

Trial timeline

Day 0Subscriber taps link and selects Start Free Trial. Join link sent immediately.
Day N−2Bot sends payment reminder: "Your free trial ends in 2 days. Pay here: [link]".
Day NTrial expires. If paid → access extended. If not paid → subscriber removed.

Trial duration options

3 days
7 days
14 days
30 days

Eligibility

Free trials are only available on subscription access types: Monthly, 3-Month, Yearly, and Custom. They are not available on One-time or Lifetime paywalls — and a channel with several pricing tiers offers the exact same trial for all of its eligible tiers (trial length is set once per channel, not per tier).

A subscriber can only use the free trial once per channel. If they have ever had an active subscription or a previous trial on that channel — on any tier — the trial option is not shown when they tap the subscribe link.

Subscribers who started a payment checkout but did not complete it (PENDING or FAILED status) are still eligible for a trial.

If a subscriber on a trial buys a tier before the trial ends — even a different one than they trialed on — the trial ends immediately and the paid period starts fresh from that moment. It does not stack with the remaining trial days.

Choosing between trial and payment

When a subscriber opens the paywall link, they see both options: Start Free Trial and Pay Now. A subscriber who taps Pay Now can switch to the trial as long as they have not yet completed a payment.